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Take a deep breath, we got this!

With Openet's Comprehensive Operational Support Services, you don't need to worry about your technology infrastructure anymore. We'll take care of it for you and handle everything from end-user support to system management and infrastructure management.

Spend more time on business development, not dealing with IT issues!

With our unique approach to Managed IT support and services, you’re free to focus on the core business of your organisation. Our managed IT solution gives you access to our highly skilled team, who will work with you to plan for organisational growth and contraction, pinpoint potential issues before they arise, provide proactive advice and capacity planning, schedule maintenance and real-time monitoring.

You’ll be able to make informed decisions about future projects or upgrades with a solid idea of what changes will have the biggest impact on your business.

Comprehensive Managed IT Services


Service Desk

Structured management of incidents, requests for service and change with transparent reporting and service level agreement.

24×7 On-Call

Access to primary and secondary support when you need it.

Infrastructure Management

Operation of network, server and desktop technologies.

Information Management

Access control, data integrity, backup and capacity planning of information facilities.

Scheduled Maintenance

Regular application of software updates. Daily, weekly, monthly and annual checks.

Active Monitoring

Intelligent monitoring and alerting of network-attached infrastructure provide early warning of potential problems.

Communications Management

Email services, video conferencing and telephony systems administration.

On-site support within Perth metro

Intelligent monitoring and alerting of network-attached infrastructure from battery states and temperatures to service

Next Steps

Discuss Your IT Needs